Bite Helper Privacy Policy

Maxogen Group LLC (“Maxogen”, “we”, or “us”) respects your privacy concerns. The following is our privacy policy and states how we treat personal information, such as your name, address, email address or phone number (“Personal Information”) that you provide whether you place your order on line, through our call center, or otherwise. The policy does not apply to companies that we do not own or control. By using the website, the user agrees, without limitation or qualification, to the manner in which we will collect, use, disclose, or otherwise manage your Personal Information. This website is not intended or designed to be used by persons under 18 years of age. If you are under 18 years of age, do NOT send us any Personal Information. Parental permission is necessary for anyone under 18 to use the website. Also, you consent to the application of the laws of the United States by using this website. We Collect and Use of Personal InformationWe may collect Personal Information that you provide when you purchase, order, return or exchange or request information about our products or services. If you contact the call center, customer service desk, provide a testimonial, provide comments or suggestions or register, we may collect Personal Information. We may also collect Personal Information about you from Service Providers who provide us with e-commerce related services related to the website. Certain information we may receive automatically, for instance cookie information and your IP address. We use the Personal Information to serve you better and improve our products and services. We may combine Personal Information you have disclosed with public information or information supplied by third parties to help personalize your shopping experience. Although registration is not required, your registration information may be used to help make your online shopping easier and more efficient. Maxogen Group LLC may share non-identifiable aggregated information related to our customer base with other vendors of related products or selling products or services into a demographic that is the core of Maxogen Group’s business. In no case will your Personal Information including name, address, phone number, e-mail address or credit information be disclosed to any third parties.

Testimonials

If you chose to tell us of your experiences using any Maxogen Group products, such information provided by you may be used in whole or in part on the Testimonials portion of the website. Your first name and your home state will be disclosed to the public but no other information about you will be disclosed.

Information Disclosure

We will respond to any court order, legal process, subpoena, or any request by law enforcement officials or judicial authorities to provide Personal Information on individual users, or to share information in order to investigate, prevent or take action against suspected fraud, or illegal activities. In matters involving personal or public safety, we may provide your Personal Information to appropriate authorities without your consent or court process. We may also provide Personal Information to assist in debt collection. In the event that Maxogen Group LLC is sold or transferred in whole or in part, your Personal Information may be transferred to third parties as part of that transaction.

Call Centers

When you contact a call center about a product, delivery, billing questions, or for customer service, you may be asked for Personal Information and for additional information to help us promptly answer your question. We may retain this information to assist you in the future.

Cookies

Our website uses cookies which are pieces of data to record information that may be stored on your hard drive, so that when you return to our website we can recognize you. Cookies may let us know who you are and give us access your account information (stored on our computers) in order to deliver products and personalize your service. You may set your web browser to notify you when you receive a cookie from us or any Internet site. By selecting the Help option on your toolbar of your internet browser, you should be able to modify settings to accept new cookies, be notified, or disable cookies. You will limit the functionality of the website by blocking the cookies.

Access to Personal Information by Third Party Service Providers

Third Party service providers who are unaffiliated with us may manage some of our operators such as our electronic commerce. These companies may share Personal Information with their affiliates and with service providers whom they engage to perform services related to our website or the operation of the business. For example, such services might include payment
processing and authorization, fraud protection and credit risk reduction, ordering and shipping. These companies may have access to your Personal Information on a confidential basis only to the extent necessary to perform their functions. If your products are being shipped to you, we will share your name, address and phone number with delivery service providers such as the US Postal Service, UPS or FED EX. Delivery services are asked not to use your Personal Information for any purpose other than making delivery to you.

Changes To Privacy Policy

We may update or modify this policy at any time and will post a notice on our website and/or send an e-mail describing such change.

Security

We take safeguards to protect against unauthorized access, modification, or disclosure of Personal Information in our custody. However, no website is 100% secure. We have taken reasonable measures to protect against misuse and we have restricted access to employees,contractors, and agents who operate the business and help improve our services.

Opt Out Preferences

You may remove yourself from the data base or stop receiving emails from us by clicking on the “unsubscribe” link or by contacting us by sending us an email to customer support and prominently stating UNSUBSCRIBE and providing us your email address.

Disclosure Requests

California Residents have the right to request one Notice of Information-Sharing Disclosure per year that will identify third parties with whom Maxogen Group LLC or any of our affiliates has shared the Personal Information collected from you. You may request Notice of Information-Sharing by writing to us at: Maxogen Group LLC 2719 Hollywood Blvd, Suite D-10, Hollywood, FL 33020. We will respond to your request within 30 days of receipt of your request.

Secure Shopping

When you place orders on our website, your order information, including your card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our website from capturing and viewing your Personal Information. Since any order information you provide to us on our Sites will be transmitted using a secure connection, if your Web browser cannot support this level of security, you will not be able to order products through our website.

Applicability

This policy applies only to our website and not to any business partners or advertisers. We do not have control over third parties and you should read the privacy practices of any website you visit.

Questions or Comments

Please contact us at: www.bitehelper.com or write us at: c/o Maxogen Group LLC 2719 Hollywood Blvd, Suite D-10, Hollywood, FL 33020. If you have any questions or comments